A live read on how Acme Group's people feel — updated as responses arrive. —
The shape of the employee experience across all measured areas, scored 0–100.
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Not what scores lowest — what actually moves engagement. Key Driver Analysis isolates the few areas with the most leverage, so you fix what matters rather than what's loudest.
How to read it. The top-left zone — low score, high impact — is where to act first. Bottom-right is where budget is wasted: areas that score well but barely move engagement. See how Key Driver Analysis works →
A single average hides the real story. These cuts show where engagement is strong and where it is fragile.
The pattern. Frontline and Contact Centre teams, and people at the 1–3 year mark, carry the lowest engagement — exactly where customer experience and early attrition are most exposed.
Engagement is a trajectory, not a snapshot. Tracking each pulse shows whether action is working.
The payoff. A focused action plan moved the Engagement Index from 71 to 82 over four quarters, with eNPS climbing from +18 to +30 — the return on listening, then acting.
Open-text answers, themed automatically and scored for sentiment, so thousands of comments become a ranked agenda.
Model the impact before you spend. Move the levers and watch the metrics respond — the same engine that powers the priority matrix.
Disengagement is a cost line, not a soft metric. Estimate what attrition is costing — and what a few points of engagement are worth.
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